If we have offered you a credit account, it is deemed that you agree to First Ray's Terms and Conditions of Sale.
All orders are dispatched on the basis of payment before delivery or COD (Cash/Cheque on Delivery) unless otherwise agreed.
Our terms are strictly 30 days from the date of invoice. Invoice queries will be accepted if received in writing within 7 days from date of invoice.
Failure to adhere to Trading Terms may result in loss of credit with future trading conducted on a prepaid basis only.
In the unfortunate circumstances that First Ray needs to use a third party agent to retrieve outstanding monies, you agree to pay all costs associated with the collection of outstanding monies and/or agree to return all stock that remains unpaid for.
Returned stock must be in good condition and of re-saleable quality.
We trust you respect that we are a small company and that it is not in our best interest to trade with companies who see fit to operate in a manner contrary to our terms.
In a nut shell we are not a bank!